Jo Koy Norfolk reviews
Don't Go To the Tacoma Dome!
I am very sad to say that after months of waiting, I actually didn't get to see the show. This is no fault of Ticketmaster, but of the City of Tacoma, WA. The Tacoma Dome is a huge venue. While they sent an email recommending arrival 1.5 hours prior to the show to leave time for parking, etc., this is very different from advice that should have been given, such as "strongly advise to arrive early".
At 7:15 we were at the off ramp to the Dome. Normally, it should have taken no more than 10 minutes to get to the Dome and Park. We were amongst many who sat at the off ramp then circling to find parking for 2 hours!! At 9:15 (showtime was at 8:00), we gave up. Even at that time, there were throngs of people walking to the venue, clearly also late. They probably only got to see the last half hour. Very bad form on the part of the City of Tacoma for not having better, or any, law enforcement to help guide traffic. There was no signage for parking. Everyone was on their own.
I don't know if Ticketmaster has a way of communicating these issues with the talent and their management. If you do, please do so. Lots of comments and complaints about this mess on social media. And, while I know this was not your fault, it would be great if you could offer some level of compensation since we were not able to use our tickets. Thank you.